HostGator

Company Background

Based in

 United States

Website

 www.hostgator.com

# of Staff

 100+ Staff

Trustpilot score

 4.5

Data Centers

 Utah, United States
Texas, United States
Common Feedback about HostGator
  • Frequent Downtime and Unresolved Server Crashes Many users face persistent server downtimes with HostGator, alleging unaddressed server issues that seem to be disregarded by tech support.
  • Delayed Responses and Ignored Support Tickets HostGator’s support team is often accused of ignoring open tickets and providing slow or generic responses, leaving issues unresolved for months.
  • Unexplained Account Suspensions and Extra Charges There are instances of sudden account suspensions without explanation, and demands for unexpected fees to regain access to backup data.
  • Data Loss Incidents and Ineffective Recovery Options Several users report losing data for multiple websites, with HostGator failing to provide efficient recovery solutions even when users are willing to pay additional fees.
  • Migration Issues and Misleading Information Customers encounter difficulties when migrating to HostGator, experiencing significant delays, receiving conflicting information, and lack of accountability for lost sites.
Shared Hosting Packages
HostGator – Baby Plan (1 Year)
Pricing at a Glance
Sign up cost: USD 72 Renewal cost: USD 224.27 Commitment: 1 Year
Package Summary
# of Websites: 20 Disk space: 20 GB
Calculated Monthly Rate
Based on sign up: USD 6.00 Based on renewal: USD 18.69 Renewal increase: 211%

Limitations:

  • Sub Domains: Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: 40
  • Database Size (in GB Per Each Database): 5 GB
  • Number of Files: 1,000,000
  • Other: Max Emails Sent (per hour) - 500
  • Other: Domain Registration - 1
  • Other: Max Database Usage - 10 GB
  • Other: Max Database Tables - 5000
  • Other: Max Concurrent MySQL Connections - 25

HostGator – Baby Plan (3 Years)
Pricing at a Glance
Sign up cost: USD 162 Renewal cost: USD 593.61 Commitment: 3 Years
Package Summary
# of Websites: 20 Disk space: 20 GB
Calculated Monthly Rate
Based on sign up: USD 4.50 Based on renewal: USD 16.49 Renewal increase: 266%

Limitations:

  • Sub Domains: Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: 40
  • Database Size (in GB Per Each Database): 5 GB
  • Number of Files: 1,000,000
  • Other: Max Emails Sent (per hour) - 500
  • Other: Domain Registration - 1
  • Other: Max Database Usage - 10 GB
  • Other: Max Database Tables - 5000
  • Other: Max Concurrent MySQL Connections - 25

HostGator – Baby Plan (Monthly)
Pricing at a Glance
Sign up cost: USD 13.95 Renewal cost: USD 24.19 Commitment: Monthly
Package Summary
# of Websites: 20 Disk space: 20 GB
Calculated Monthly Rate
Based on sign up: USD 13.95 Based on renewal: USD 24.19 Renewal increase: 73%

Limitations:

  • Sub Domains: Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: 40
  • Database Size (in GB Per Each Database): 5 GB
  • Number of Files: 1,000,000
  • Other: Max Emails Sent (per hour) - 500
  • Other: Domain Registration - 1
  • Other: Max Database Usage - 10 GB
  • Other: Max Database Tables - 5000
  • Other: Max Concurrent MySQL Connections - 25

HostGator – Business Plan (1 Year)
Pricing at a Glance
Sign up cost: USD 99 Renewal cost: USD 290.27 Commitment: 1 Year
Package Summary
# of Websites: 50 Disk space: 50 GB
Calculated Monthly Rate
Based on sign up: USD 8.25 Based on renewal: USD 24.19 Renewal increase: 193%

Limitations:

  • Sub Domains: Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: 100
  • Database Size (in GB Per Each Database): 5 GB
  • Number of Files: 1,000,000
  • Other: Max Emails Sent (per hour) - 500
  • Other: Email Storage - Unlimited
  • Other: Domain Registration - 1
  • Other: Max Database Usage - 10 GB
  • Other: Max Database Tables - 5000
  • Other: Max Concurrent MySQL Connections - 25

HostGator – Business Plan (3 Years)
Pricing at a Glance
Sign up cost: USD 225 Renewal cost: USD 791.61 Commitment: 3 Years
Package Summary
# of Websites: 50 Disk space: 50 GB
Calculated Monthly Rate
Based on sign up: USD 6.25 Based on renewal: USD 21.99 Renewal increase: 252%

Limitations:

  • Sub Domains: Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: 100
  • Database Size (in GB Per Each Database): 5 GB
  • Number of Files: 1,000,000
  • Other: Max Emails Sent (per hour) - 500
  • Other: Email Storage - Unlimited
  • Other: Domain Registration - 1
  • Other: Max Database Usage - 10 GB
  • Other: Max Database Tables - 5000
  • Other: Max Concurrent MySQL Connections - 25

HostGator – Business Plan (Monthly)
Pricing at a Glance
Sign up cost: USD 18.95 Renewal cost: USD 30.79 Commitment: Monthly
Package Summary
# of Websites: 50 Disk space: 50 GB
Calculated Monthly Rate
Based on sign up: USD 18.95 Based on renewal: USD 30.79 Renewal increase: 62%

Limitations:

  • Sub Domains: Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: 100
  • Database Size (in GB Per Each Database): 5 GB
  • Number of Files: 1,000,000
  • Other: Max Emails Sent (per hour) - 500
  • Other: Email Storage - Unlimited
  • Other: Domain Registration - 1
  • Other: Max Database Usage - 10 GB
  • Other: Max Database Tables - 5000
  • Other: Max Concurrent MySQL Connections - 25

HostGator – Hatchling Plan (1 Year)
Pricing at a Glance
Sign up cost: USD 59.4 Renewal cost: USD 158.27 Commitment: 1 Year
Package Summary
# of Websites: 10 Disk space: 10 GB
Calculated Monthly Rate
Based on sign up: USD 4.95 Based on renewal: USD 13.19 Renewal increase: 166%

Limitations:

  • Sub Domains: Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: 20
  • Database Size (in GB Per Each Database): 5 GB
  • Number of Files: 1,000,000
  • Other: Email Storage - as per the web space allotted
  • Other: Max Emails Sent (per hour) - 500
  • Other: Domain Registration - 1
  • Other: Max Database Usage - 10 GB
  • Other: Max Database Tables - 5000
  • Other: Max Concurrent MySQL Connections - 25

HostGator – Hatchling Plan (3 Years)
Pricing at a Glance
Sign up cost: USD 135 Renewal cost: USD 395.61 Commitment: 3 Years
Package Summary
# of Websites: 10 Disk space: 10 GB
Calculated Monthly Rate
Based on sign up: USD 3.75 Based on renewal: USD 10.99 Renewal increase: 193%

Limitations:

  • Sub Domains: Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: 20
  • Database Size (in GB Per Each Database): 5 GB
  • Number of Files: 1,000,000
  • Other: Email Storage - as per the web space allotted
  • Other: Max Emails Sent (per hour) - 500
  • Other: Domain Registration - 1
  • Other: Max Database Usage - 10 GB
  • Other: Max Database Tables - 5000
  • Other: Max Concurrent MySQL Connections - 25

HostGator – Hatchling Plan (Monthly)
Pricing at a Glance
Sign up cost: USD 12.95 Renewal cost: USD 17.59 Commitment: Monthly
Package Summary
# of Websites: 10 Disk space: 10 GB
Calculated Monthly Rate
Based on sign up: USD 12.95 Based on renewal: USD 17.59 Renewal increase: 36%

Limitations:

  • Sub Domains: Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: 20
  • Database Size (in GB Per Each Database): 5 GB
  • Number of Files: 1,000,000
  • Other: Email Storage - as per the web space allotted
  • Other: Max Emails Sent (per hour) - 500
  • Other: Domain Registration - 1
  • Other: Max Database Usage - 10 GB
  • Other: Max Database Tables - 5000
  • Other: Max Concurrent MySQL Connections - 25