HostPapa

Company Background

Based in

 Canada

Website

 www.hostpapa.eu

# of Staff

 100+ Staff

Trustpilot score

 4.7

Data Centers

 Ontario, Canada
Los Angeles, California, United States
San Jose, California, United States
Amsterdam, Netherlands
Common Feedback about HostPapa
  • HostPapa’s Hidden Costs and Upsell Tactics Frustrate Users Long-term users report frequent upsell attempts under the guise of exceeding plan limits, leading to unwanted stress and an unreliable experience after initial years of smooth service.
  • Renewal Pricing Shock: Discounted Pricing Turns into Expensive Long-Term Commitment Initial steep discounts during the first billing period were followed by unexpectedly high charges upon automatic renewal, leaving users feeling deceived and prompting account cancellations.
  • Unadvertised Email Storage Limits: A Dealbreaker for Some Customers faced unexpected storage limitations with email accounts despite promises of unlimited storage, revealing previously undisclosed terms that have led to dissatisfaction and claims of deceptive marketing.
  • Sneaky Optimization Suggestions: An Alleged Gimmick to Upgrade Plans Customers are often warned about resource usage and pushed towards unnecessary ‘optimizations’, suggesting a strategy aimed at upselling rather than genuine issue resolution.
  • Customer Service Raises Eyebrows: Is Upselling a New Norm with HostPapa? Feedback reflects frustration with customer support, as users repeatedly face upsell pressures and threats of service suspension despite using only basic resources, leading to questions about the company’s ethics.
Shared Hosting Packages
HostPapa – Elite (1 Year)
Pricing at a Glance
Sign up cost: USD 213.44 Renewal cost: USD 377.65 Commitment: 1 Year
Package Summary
# of Websites: Unlimited Disk space: Unlimited
Calculated Monthly Rate
Based on sign up: USD 17.79 Based on renewal: USD 31.47 Renewal increase: 77%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 2048MB
  • CPU Cores: 8
  • Database Size (in GB Per Each Database): 4000 MB
  • Number of Files: 600,000
  • Other: Minimum cron job interval - 10 minutes
  • Other: Table size - 2000 MB
  • Other: Individual mailbox storage - 2GB
  • Other: Overall mailbox storage - 20000 MB
  • Other: Email sends per hour - 600
  • Other: Email attachment size - 20 MB

HostPapa – Elite (2 Years)
Pricing at a Glance
Sign up cost: USD 401.70 Renewal cost: USD 730.12 Commitment: 2 Years
Package Summary
# of Websites: Unlimited Disk space: Unlimited
Calculated Monthly Rate
Based on sign up: USD 16.74 Based on renewal: USD 30.42 Renewal increase: 82%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 2048MB
  • CPU Cores: 8
  • Database Size (in GB Per Each Database): 4000 MB
  • Number of Files: 600,000
  • Other: Minimum cron job interval - 10 minutes
  • Other: Table size - 2000 MB
  • Other: Individual mailbox storage - 2GB
  • Other: Overall mailbox storage - 20000 MB
  • Other: Email sends per hour - 600
  • Other: Email attachment size - 20 MB

HostPapa – Elite (3 Years)
Pricing at a Glance
Sign up cost: USD 564.78 Renewal cost: USD 1057.40 Commitment: 3 Years
Package Summary
# of Websites: Unlimited Disk space: Unlimited
Calculated Monthly Rate
Based on sign up: USD 15.69 Based on renewal: USD 0.03 Renewal increase: 87%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 2048MB
  • CPU Cores: 8
  • Database Size (in GB Per Each Database): 4000 MB
  • Number of Files: 600,000
  • Other: Minimum cron job interval - 10 minutes
  • Other: Table size - 2000 MB
  • Other: Individual mailbox storage - 2GB
  • Other: Overall mailbox storage - 20000 MB
  • Other: Email sends per hour - 600
  • Other: Email attachment size - 20 MB

HostPapa – Elite (Monthly)
Pricing at a Glance
Sign up cost: USD 36.72 Renewal cost: USD 36.72 Commitment: Monthly
Package Summary
# of Websites: Unlimited Disk space: Unlimited
Calculated Monthly Rate
Based on sign up: USD 36.72 Based on renewal: USD 36.72 Renewal increase: 0%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 2048MB
  • CPU Cores: 8
  • Database Size (in GB Per Each Database): 4000 MB
  • Number of Files: 600,000
  • Other: Minimum cron job interval - 10 minutes
  • Other: Table size - 2000 MB
  • Other: Individual mailbox storage - 2GB
  • Other: Overall mailbox storage - 20000 MB
  • Other: Email sends per hour - 600
  • Other: Email attachment size - 20 MB

HostPapa – Essentials (1 Year)
Pricing at a Glance
Sign up cost: USD 62.33 Renewal cost: USD 138.39 Commitment: 1 Year
Package Summary
# of Websites: 2 Disk space: 50 GB
Calculated Monthly Rate
Based on sign up: USD 5.19 Based on renewal: USD 11.53 Renewal increase: 122%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 1024 MB
  • CPU Cores: 1
  • Database Size (in GB Per Each Database): 500 MB
  • Number of Files: 150,000
  • Other: MySQL Usage - 1 core MySQL
  • Other: Minimum cron job interval - 30 minutes
  • Other: Table size - 250 MB
  • Other: Individual mailbox storage - 1GB
  • Other: Overall mailbox storage - 5000 MB
  • Other: Email sends per hour - 200
  • Other: Email attachment size - 20 MB

HostPapa – Essentials (2 Years)
Pricing at a Glance
Sign up cost: USD 99.48 Renewal cost: USD 251.60 Commitment: 2 Years
Package Summary
# of Websites: 2 Disk space: 50 GB
Calculated Monthly Rate
Based on sign up: USD 4.15 Based on renewal: USD 10.48 Renewal increase: 153%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 1024 MB
  • CPU Cores: 1
  • Database Size (in GB Per Each Database): 500 MB
  • Number of Files: 150,000
  • Other: MySQL Usage - 1 core MySQL
  • Other: Minimum cron job interval - 30 minutes
  • Other: Table size - 250 MB
  • Other: Individual mailbox storage - 1GB
  • Other: Overall mailbox storage - 5000 MB
  • Other: Email sends per hour - 200
  • Other: Email attachment size - 20 MB

HostPapa – Essentials (3 Years)
Pricing at a Glance
Sign up cost: USD 111.44 Renewal cost: USD 339.62 Commitment: 3 Years
Package Summary
# of Websites: 2 Disk space: 50 GB
Calculated Monthly Rate
Based on sign up: USD 3.10 Based on renewal: USD 9.43 Renewal increase: 205%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 1024 MB
  • CPU Cores: 1
  • Database Size (in GB Per Each Database): 500 MB
  • Number of Files: 150,000
  • Other: MySQL Usage - 1 core MySQL
  • Other: Minimum cron job interval - 30 minutes
  • Other: Table size - 250 MB
  • Other: Individual mailbox storage - 1GB
  • Other: Overall mailbox storage - 5000 MB
  • Other: Email sends per hour - 200
  • Other: Email attachment size - 20 MB

HostPapa – Essentials (Monthly)
Pricing at a Glance
Sign up cost: USD 13.63 Renewal cost: USD 13.63 Commitment: Monthly
Package Summary
# of Websites: 2 Disk space: 50 GB
Calculated Monthly Rate
Based on sign up: USD 13.63 Based on renewal: USD 13.63 Renewal increase: 0%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 1024 MB
  • CPU Cores: 1
  • Database Size (in GB Per Each Database): 500 MB
  • Number of Files: 150,000
  • Other: MySQL Usage - 1 core MySQL
  • Other: Minimum cron job interval - 30 minutes
  • Other: Table size - 250 MB
  • Other: Individual mailbox storage - 1GB
  • Other: Overall mailbox storage - 5000 MB
  • Other: Email sends per hour - 200
  • Other: Email attachment size - 20 MB

HostPapa – Growth (1 Year)
Pricing at a Glance
Sign up cost: USD 112.70 Renewal cost: USD 201.36 Commitment: 1 Year
Package Summary
# of Websites: 10 Disk space: 100 GB
Calculated Monthly Rate
Based on sign up: USD 9.39 Based on renewal: USD 16.78 Renewal increase: 79%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 1024 MB
  • CPU Cores: 2
  • Database Size (in GB Per Each Database): 1000 MB
  • Number of Files: 350,000
  • Other: MySQL Usage - 2 core MySQL
  • Other: Minimum cron job interval - 30 minutes
  • Other: Table size - 500 MB
  • Other: Individual mailbox storage - 1GB
  • Other: Overall mailbox storage - 5000 MB
  • Other: Email sends per hour - 200
  • Other: Email attachment size - 20 MB

HostPapa – Growth (2 Years)
Pricing at a Glance
Sign up cost: USD 200.22 Renewal cost: USD 377.53 Commitment: 2 Years
Package Summary
# of Websites: 10 Disk space: 100 GB
Calculated Monthly Rate
Based on sign up: USD 8.34 Based on renewal: USD 15.73 Renewal increase: 89%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 1024 MB
  • CPU Cores: 2
  • Database Size (in GB Per Each Database): 1000 MB
  • Number of Files: 350,000
  • Other: MySQL Usage - 2 core MySQL
  • Other: Minimum cron job interval - 30 minutes
  • Other: Table size - 500 MB
  • Other: Individual mailbox storage - 1GB
  • Other: Overall mailbox storage - 5000 MB
  • Other: Email sends per hour - 200
  • Other: Email attachment size - 20 MB

HostPapa – Growth (3 Years)
Pricing at a Glance
Sign up cost: USD 262.55 Renewal cost: USD 528.51 Commitment: 3 Years
Package Summary
# of Websites: 10 Disk space: 100 GB
Calculated Monthly Rate
Based on sign up: USD 7.29 Based on renewal: USD 14.68 Renewal increase: 101%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 1024 MB
  • CPU Cores: 2
  • Database Size (in GB Per Each Database): 1000 MB
  • Number of Files: 350,000
  • Other: MySQL Usage - 2 core MySQL
  • Other: Minimum cron job interval - 30 minutes
  • Other: Table size - 500 MB
  • Other: Individual mailbox storage - 1GB
  • Other: Overall mailbox storage - 5000 MB
  • Other: Email sends per hour - 200
  • Other: Email attachment size - 20 MB

HostPapa – Growth (Monthly)
Pricing at a Glance
Sign up cost: USD 19.93 Renewal cost: USD 19.93 Commitment: Monthly
Package Summary
# of Websites: 10 Disk space: 100 GB
Calculated Monthly Rate
Based on sign up: USD 19.93 Based on renewal: USD 19.93 Renewal increase: 0%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 1024 MB
  • CPU Cores: 2
  • Database Size (in GB Per Each Database): 1000 MB
  • Number of Files: 350,000
  • Other: MySQL Usage - 2 core MySQL
  • Other: Minimum cron job interval - 30 minutes
  • Other: Table size - 500 MB
  • Other: Individual mailbox storage - 1GB
  • Other: Overall mailbox storage - 5000 MB
  • Other: Email sends per hour - 200
  • Other: Email attachment size - 20 MB

HostPapa – Premium (1 Year)
Pricing at a Glance
Sign up cost: USD 112.70 Renewal cost: USD 276.91 Commitment: 1 Year
Package Summary
# of Websites: Unlimited Disk space: 200 GB
Calculated Monthly Rate
Based on sign up: USD 9.39 Based on renewal: USD 23.08 Renewal increase: 146%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 1024 MB
  • CPU Cores: 4
  • Database Size (in GB Per Each Database): 2000 MB
  • Number of Files: 450,000
  • Other: MySQL Usage - 4 core MySQL
  • Other: Minimum cron job interval - 20 minutes
  • Other: Table size - 1000 MB
  • Other: Individual mailbox storage - 2GB
  • Other: Overall mailbox storage - 10000 MB
  • Other: Email sends per hour - 300
  • Other: Email attachment size - 20 MB

HostPapa – Premium (2 Years)
Pricing at a Glance
Sign up cost: USD 200.22 Renewal cost: USD 528.64 Commitment: 2 Years
Package Summary
# of Websites: Unlimited Disk space: 200 GB
Calculated Monthly Rate
Based on sign up: USD 8.34 Based on renewal: USD 22.03 Renewal increase: 164%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 1024 MB
  • CPU Cores: 4
  • Database Size (in GB Per Each Database): 2000 MB
  • Number of Files: 450,000
  • Other: MySQL Usage - 4 core MySQL
  • Other: Minimum cron job interval - 20 minutes
  • Other: Table size - 1000 MB
  • Other: Individual mailbox storage - 2GB
  • Other: Overall mailbox storage - 10000 MB
  • Other: Email sends per hour - 300
  • Other: Email attachment size - 20 MB

HostPapa – Premium (3 Years)
Pricing at a Glance
Sign up cost: USD 262.55 Renewal cost: USD 755.18 Commitment: 3 Years
Package Summary
# of Websites: Unlimited Disk space: 200 GB
Calculated Monthly Rate
Based on sign up: USD 7.29 Based on renewal: USD 20.98 Renewal increase: 188%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 1024 MB
  • CPU Cores: 4
  • Database Size (in GB Per Each Database): 2000 MB
  • Number of Files: 450,000
  • Other: MySQL Usage - 4 core MySQL
  • Other: Minimum cron job interval - 20 minutes
  • Other: Table size - 1000 MB
  • Other: Individual mailbox storage - 2GB
  • Other: Overall mailbox storage - 10000 MB
  • Other: Email sends per hour - 300
  • Other: Email attachment size - 20 MB

HostPapa – Premium (Monthly)
Pricing at a Glance
Sign up cost: USD 26.22 Renewal cost: USD 26.22 Commitment: Monthly
Package Summary
# of Websites: Unlimited Disk space: 200 GB
Calculated Monthly Rate
Based on sign up: USD 26.22 Based on renewal: USD 26.22 Renewal increase: 0%
Converted to USD from EUR

Limitations:

  • Memory (RAM): 1024 MB
  • CPU Cores: 4
  • Database Size (in GB Per Each Database): 2000 MB
  • Number of Files: 450,000
  • Other: MySQL Usage - 4 core MySQL
  • Other: Minimum cron job interval - 20 minutes
  • Other: Table size - 1000 MB
  • Other: Individual mailbox storage - 2GB
  • Other: Overall mailbox storage - 10000 MB
  • Other: Email sends per hour - 300
  • Other: Email attachment size - 20 MB