UltaHost

Company Background

Based in

 United States

Website

 ultahost.com

# of Staff

 100+ Staff

Trustpilot score

 0.0

Data Centers

 Amsterdam, Netherlands
Los Angles, United States
Chicago, United States
Dallas, United States
London, United Kingdom
Frankfurt, Germany
Madrid, Spain
New York City, United States
Seattle, United States
Queenstown, Singapore
Sydney, Australia
Helsinki, Finland
Istanbul, Turkey
New Delhi, India
Sao Paulo, Brazil
Dubai, United Arab Emirates
Mexico City, Mexico
Tokyo, Japan
Toronto, Canada
Common Feedback about UltaHost
  • Integral Support and Consistent Performance Amid Mixed Feedback Customers appreciate the prompt technical support and reliable speed at Ultrahost’s Seattle data center, highlighting nearly three years of consistent performance.
  • Challenges with Service Reliability Lead to Discontent Technical issues with São Paulo’s data center were unresolved, leading a user to demand a refund. Despite an explicit 30-day money-back guarantee, refund was denied, causing a loss of trust in the company.
  • Poor Refund Policy Transparency Raises Concerns Numerous users report deceptive practices where the refund policy supposedly allows for refunds within 30 days, yet real experiences show difficulty in obtaining these refunds, especially when using certain payment methods like cryptocurrency.
  • Refund Policy Updates Spur Allegations of Misleading Practices Reports indicate updates to the refund policy without revising the public date. The cryptic update implies numerous payment methods, including cryptocurrency, are non-refundable, contradicting prior terms.
  • Questionable Customer Service and Problematic Terms of Use Deter Future Engagements Customers voice dissatisfaction over evasive responses and extensive small print. The company’s high percentage of 1-star reviews on TrustPilot bolsters skepticism towards their business ethics and reliability.
Shared Hosting Packages
UltaHost – SHARED Basic (1 Year)
Pricing at a Glance
Sign up cost: USD 66 Renewal cost: USD 90 Commitment: 1 Year
Package Summary
# of Websites: 4 Disk space: 60 GB
Calculated Monthly Rate
Based on sign up: USD 5.50 Based on renewal: USD 7.50 Renewal increase: 36%

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1.5 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 350,000
  • Other: Visits Monthly: 15,000
  • Other: Cron duration: Unlimited
  • Other: Entry Processes: Up to 15

UltaHost – SHARED Basic (2 Years)
Pricing at a Glance
Sign up cost: USD 108 Renewal cost: USD 180 Commitment: 2 Years
Package Summary
# of Websites: 4 Disk space: 60 GB
Calculated Monthly Rate
Based on sign up: USD 4.50 Based on renewal: USD 7.50 Renewal increase: 67%

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1.5 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 350,000
  • Other: Visits Monthly: 15,000
  • Other: Cron duration: Unlimited
  • Other: Entry Processes: Up to 15

UltaHost – SHARED Basic (3 Months)
Pricing at a Glance
Sign up cost: USD 16.5 Renewal cost: USD 22.5 Commitment: 3 Months
Package Summary
# of Websites: 4 Disk space: 60 GB
Calculated Monthly Rate
Based on sign up: USD 5.50 Based on renewal: USD 7.50 Renewal increase: 36%

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1.5 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 350,000
  • Other: Visits Monthly: 15,000
  • Other: Cron duration: Unlimited
  • Other: Entry Processes: Up to 15

UltaHost – SHARED Basic (3 Years)
Pricing at a Glance
Sign up cost: USD 136.8 Renewal cost: USD 270 Commitment: 3 Years
Package Summary
# of Websites: 4 Disk space: 60 GB
Calculated Monthly Rate
Based on sign up: USD 3.80 Based on renewal: USD 7.50 Renewal increase: 97%

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1.5 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 350,000
  • Other: Visits Monthly: 15,000
  • Other: Cron duration: Unlimited
  • Other: Entry Processes: Up to 15

UltaHost – SHARED Basic (6 Months)
Pricing at a Glance
Sign up cost: USD 34.8 Renewal cost: USD 45 Commitment: 6 Months
Package Summary
# of Websites: 4 Disk space: 60 GB
Calculated Monthly Rate
Based on sign up: USD 5.80 Based on renewal: USD 7.50 Renewal increase: 29%

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1.5 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 350,000
  • Other: Visits Monthly: 15,000
  • Other: Cron duration: Unlimited
  • Other: Entry Processes: Up to 15

UltaHost – SHARED Basic (Monthly)
Pricing at a Glance
Sign up cost: USD 5.5 Renewal cost: USD 7.5 Commitment: Monthly
Package Summary
# of Websites: 4 Disk space: 60 GB
Calculated Monthly Rate
Based on sign up: USD 5.50 Based on renewal: USD 7.50 Renewal increase: 36%

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1.5 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 350,000
  • Other: Visits Monthly: 15,000
  • Other: Cron duration: Unlimited
  • Other: Entry Processes: Up to 15

UltaHost – SHARED Business (1 Year)
Pricing at a Glance
Sign up cost: USD 126 Renewal cost: USD 179.88 Commitment: 1 Year
Package Summary
# of Websites: Unlimited Disk space: 80 GB
Calculated Monthly Rate
Based on sign up: USD 10.50 Based on renewal: USD 14.99 Renewal increase: 43%

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 2 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 500,000
  • Other: Visits Monthly - 25,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 30

UltaHost – SHARED Business (2 Years)
Pricing at a Glance
Sign up cost: USD 215.76 Renewal cost: USD 359.76 Commitment: 2 Years
Package Summary
# of Websites: Unlimited Disk space: 80 GB
Calculated Monthly Rate
Based on sign up: USD 8.99 Based on renewal: USD 14.99 Renewal increase: 67%

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 2 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 500,000
  • Other: Visits Monthly - 25,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 30

UltaHost – SHARED Business (3 Months)
Pricing at a Glance
Sign up cost: USD 31.5 Renewal cost: USD 44.97 Commitment: 3 Months
Package Summary
# of Websites: Unlimited Disk space: 80 GB
Calculated Monthly Rate
Based on sign up: USD 10.50 Based on renewal: USD 14.99 Renewal increase: 43%

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 2 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 500,000
  • Other: Visits Monthly - 25,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 30

UltaHost – SHARED Business (3 Years)
Pricing at a Glance
Sign up cost: USD 270 Renewal cost: USD 539.64 Commitment: 3 Years
Package Summary
# of Websites: Unlimited Disk space: 80 GB
Calculated Monthly Rate
Based on sign up: USD 7.50 Based on renewal: USD 14.99 Renewal increase: 100%

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 2 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 500,000
  • Other: Visits Monthly - 25,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 30

UltaHost – SHARED Business (6 Months)
Pricing at a Glance
Sign up cost: USD 64.8 Renewal cost: USD 89.94 Commitment: 6 Months
Package Summary
# of Websites: Unlimited Disk space: 80 GB
Calculated Monthly Rate
Based on sign up: USD 10.80 Based on renewal: USD 14.99 Renewal increase: 39%

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 2 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 500,000
  • Other: Visits Monthly - 25,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 30

UltaHost – SHARED Business (Monthly)
Pricing at a Glance
Sign up cost: USD 10.5 Renewal cost: USD 14.99 Commitment: Monthly
Package Summary
# of Websites: Unlimited Disk space: 80 GB
Calculated Monthly Rate
Based on sign up: USD 10.50 Based on renewal: USD 14.99 Renewal increase: 43%

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 2 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 500,000
  • Other: Visits Monthly - 25,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 30

UltaHost – SHARED Pro (1 Year)
Pricing at a Glance
Sign up cost: USD 155.88 Renewal cost: USD 225.6 Commitment: 1 Year
Package Summary
# of Websites: Unlimited Disk space: 110 GB
Calculated Monthly Rate
Based on sign up: USD 12.99 Based on renewal: USD 18.80 Renewal increase: 45%

Limitations:

  • Memory (RAM): 3GB
  • CPU Cores: 3 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 500,000
  • Other: Visits Monthly - 49,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 30

UltaHost – SHARED Pro (2 Years)
Pricing at a Glance
Sign up cost: USD 276 Renewal cost: USD 451.2 Commitment: 2 Years
Package Summary
# of Websites: Unlimited Disk space: 110 GB
Calculated Monthly Rate
Based on sign up: USD 11.50 Based on renewal: USD 18.80 Renewal increase: 63%

Limitations:

  • Memory (RAM): 3GB
  • CPU Cores: 3 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 500,000
  • Other: Visits Monthly - 49,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 30

UltaHost – SHARED Pro (3 Months)
Pricing at a Glance
Sign up cost: USD 41.97 Renewal cost: USD 56.4 Commitment: 3 Months
Package Summary
# of Websites: Unlimited Disk space: 110 GB
Calculated Monthly Rate
Based on sign up: USD 13.99 Based on renewal: USD 18.80 Renewal increase: 34%

Limitations:

  • Memory (RAM): 3GB
  • CPU Cores: 3 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 500,000
  • Other: Visits Monthly - 49,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 30

UltaHost – SHARED Pro (3 Years)
Pricing at a Glance
Sign up cost: USD 342 Renewal cost: USD 676.8 Commitment: 3 Years
Package Summary
# of Websites: Unlimited Disk space: 110 GB
Calculated Monthly Rate
Based on sign up: USD 9.50 Based on renewal: USD 18.80 Renewal increase: 98%

Limitations:

  • Memory (RAM): 3GB
  • CPU Cores: 3 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 500,000
  • Other: Visits Monthly - 49,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 30

UltaHost – SHARED Pro (6 Months)
Pricing at a Glance
Sign up cost: USD 83.94 Renewal cost: USD 112.8 Commitment: 6 Months
Package Summary
# of Websites: Unlimited Disk space: 110 GB
Calculated Monthly Rate
Based on sign up: USD 13.99 Based on renewal: USD 18.80 Renewal increase: 34%

Limitations:

  • Memory (RAM): 3GB
  • CPU Cores: 3 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 500,000
  • Other: Visits Monthly - 49,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 30

UltaHost – SHARED Pro (Monthly)
Pricing at a Glance
Sign up cost: USD 13.99 Renewal cost: USD 18.8 Commitment: Monthly
Package Summary
# of Websites: Unlimited Disk space: 110 GB
Calculated Monthly Rate
Based on sign up: USD 13.99 Based on renewal: USD 18.80 Renewal increase: 34%

Limitations:

  • Memory (RAM): 3GB
  • CPU Cores: 3 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 500,000
  • Other: Visits Monthly - 49,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 30

UltaHost – SHARED Starter (1 Year)
Pricing at a Glance
Sign up cost: USD 42 Renewal cost: USD 59.88 Commitment: 1 Year
Package Summary
# of Websites: 1 Disk space: 30 GB
Calculated Monthly Rate
Based on sign up: USD 3.50 Based on renewal: USD 4.99 Renewal increase: 43%

Limitations:

  • Memory (RAM): 512MB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 250,000
  • Other: Visits Monthly - 10,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 10

UltaHost – SHARED Starter (2 Years)
Pricing at a Glance
Sign up cost: USD 71.76 Renewal cost: USD 119.76 Commitment: 2 Years
Package Summary
# of Websites: 1 Disk space: 30 GB
Calculated Monthly Rate
Based on sign up: USD 2.99 Based on renewal: USD 4.99 Renewal increase: 67%

Limitations:

  • Memory (RAM): 512MB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 250,000
  • Other: Visits Monthly - 10,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 10

UltaHost – SHARED Starter (3 Months)
Pricing at a Glance
Sign up cost: USD 11.4 Renewal cost: USD 14.97 Commitment: 3 Months
Package Summary
# of Websites: 1 Disk space: 30 GB
Calculated Monthly Rate
Based on sign up: USD 3.80 Based on renewal: USD 4.99 Renewal increase: 31%

Limitations:

  • Memory (RAM): 512MB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 250,000
  • Other: Visits Monthly - 10,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 10

UltaHost – SHARED Starter (3 Years)
Pricing at a Glance
Sign up cost: USD 90 Renewal cost: USD 179.64 Commitment: 3 Years
Package Summary
# of Websites: 1 Disk space: 30 GB
Calculated Monthly Rate
Based on sign up: USD 2.50 Based on renewal: USD 4.99 Renewal increase: 100%

Limitations:

  • Memory (RAM): 512MB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 250,000
  • Other: Visits Monthly - 10,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 10

UltaHost – SHARED Starter (6 Months)
Pricing at a Glance
Sign up cost: USD 22.8 Renewal cost: USD 29.94 Commitment: 6 Months
Package Summary
# of Websites: 1 Disk space: 30 GB
Calculated Monthly Rate
Based on sign up: USD 3.80 Based on renewal: USD 4.99 Renewal increase: 31%

Limitations:

  • Memory (RAM): 512MB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 250,000
  • Other: Visits Monthly - 10,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 10

UltaHost – SHARED Starter (Monthly)
Pricing at a Glance
Sign up cost: USD 3.8 Renewal cost: USD 4.99 Commitment: Monthly
Package Summary
# of Websites: 1 Disk space: 30 GB
Calculated Monthly Rate
Based on sign up: USD 3.80 Based on renewal: USD 4.99 Renewal increase: 31%

Limitations:

  • Memory (RAM): 512MB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Bandwidth (in GB): Unlimited
  • Number of Email Accounts: Unlimited
  • Number of Databases: Unlimited
  • Number of Files: 250,000
  • Other: Visits Monthly - 10,000
  • Other: Cron duration - Unlimited
  • Other: Entry Processes - Up to 10