Web.com

Company Background

Based in

 United States

Website

 www.web.com

# of Staff

 100+ Staff

Trustpilot score

 4.1

Data Centers

 Jacksonville, United States
Common Feedback about Web.com
  • Consider Alternatives for a Smoother Experience Multiple users have reported issues with Web.com’s service quality, including slow website and email loading times and complicated transitions from other hosting platforms.
  • Unexpected Additional Costs and Service Limitations Customers have faced surprise charges when migrating WordPress sites to Web.com, compounded by the lack of C-Panel and self-serve site migration options.
  • Serious Downtime and Compatibility Concerns Prolonged website downtimes and theme compatibility issues with Web.com have significantly impacted users, especially small businesses and independent artists.
  • Handling Domain Transfers Requires Caution Web.com’s domain transfer policies have led to unexpected service disruptions, highlighting the importance of double-checking implications before proceeding with transfers.
  • Inconsistent Customer Support Experiences While some users appreciate quick and effective support, many others have faced unhelpful customer service interactions, causing frustration and unresolved issues.
Shared Hosting Packages
Web.com – Basic (1 Year)
Pricing at a Glance
Sign up cost: USD 35.4 Renewal cost: USD 119.88 Commitment: 1 Year
Package Summary
# of Websites: 1 Disk space: 10 GB
Calculated Monthly Rate
Based on sign up: USD 2.95 Based on renewal: USD 9.99 Renewal increase: 239%

Limitations:

  • Sub Domains: 1
  • Bandwidth (in GB): Unmetered bandwidth
  • Number of Email Accounts: 100
  • Number of Databases: no limit
  • Database Size (in GB Per Each Database): 300MB
  • Number of Files: unlimited files can be created within storage limit
  • Other: Visitors - 15K
  • Other: FTP Accounts - 25
  • Other: Business email with 100 mailboxes
  • Other: Cron duration - not supported

Web.com – Basic (3 Years)
Pricing at a Glance
Sign up cost: USD 99 Renewal cost: USD 359.64 Commitment: 3 Years
Package Summary
# of Websites: 1 Disk space: 10 GB
Calculated Monthly Rate
Based on sign up: USD 2.75 Based on renewal: USD 9.99 Renewal increase: 263%

Limitations:

  • Sub Domains: 1
  • Bandwidth (in GB): Unmetered bandwidth
  • Number of Email Accounts: 100
  • Number of Databases: no limit
  • Database Size (in GB Per Each Database): 300MB
  • Number of Files: unlimited files can be created within storage limit
  • Other: Visitors - 15K
  • Other: FTP Accounts - 25
  • Other: Business email with 100 mailboxes
  • Other: Cron duration - not supported

Web.com – Basic (Monthly)
Pricing at a Glance
Sign up cost: USD 5.95 Renewal cost: USD 10.99 Commitment: Monthly
Package Summary
# of Websites: 1 Disk space: 10 GB
Calculated Monthly Rate
Based on sign up: USD 5.95 Based on renewal: USD 10.99 Renewal increase: 85%

Limitations:

  • Sub Domains: 1
  • Bandwidth (in GB): Unmetered bandwidth
  • Number of Email Accounts: 100
  • Number of Databases: no limit
  • Database Size (in GB Per Each Database): 300MB
  • Number of Files: unlimited files can be created within storage limit
  • Other: Visitors - 15K
  • Other: FTP Accounts - 25
  • Other: Business email with 100 mailboxes
  • Other: Cron duration - not supported

Web.com – Plus (1 Year)
Pricing at a Glance
Sign up cost: USD 59.4 Renewal cost: USD 167.88 Commitment: 1 Year
Package Summary
# of Websites: 5 Disk space: 20 GB
Calculated Monthly Rate
Based on sign up: USD 4.95 Based on renewal: USD 13.99 Renewal increase: 183%

Limitations:

  • Sub Domains: 5
  • Bandwidth (in GB): Unmetered bandwidth
  • Number of Email Accounts: 500
  • Number of Databases: no limit
  • Database Size (in GB Per Each Database): 300MB
  • Number of Files: unlimited files can be created within storage limit
  • Other: Visitors - 50k
  • Other: FTP Accounts - 50
  • Other: Business email with 500 mailboxes
  • Other: Cron duration - not supported

Web.com – Plus (3 Years)
Pricing at a Glance
Sign up cost: USD 142.2 Renewal cost: USD 503.64 Commitment: 3 Years
Package Summary
# of Websites: 5 Disk space: 20 GB
Calculated Monthly Rate
Based on sign up: USD 3.95 Based on renewal: USD 13.99 Renewal increase: 254%

Limitations:

  • Sub Domains: 5
  • Bandwidth (in GB): Unmetered bandwidth
  • Number of Email Accounts: 500
  • Number of Databases: no limit
  • Database Size (in GB Per Each Database): 300MB
  • Number of Files: unlimited files can be created within storage limit
  • Other: Visitors - 50k
  • Other: FTP Accounts - 50
  • Other: Business email with 500 mailboxes
  • Other: Cron duration - not supported

Web.com – Plus (Monthly)
Pricing at a Glance
Sign up cost: USD 8.95 Renewal cost: USD 15.99 Commitment: Monthly
Package Summary
# of Websites: 5 Disk space: 20 GB
Calculated Monthly Rate
Based on sign up: USD 8.95 Based on renewal: USD 15.99 Renewal increase: 79%

Limitations:

  • Sub Domains: 5
  • Bandwidth (in GB): Unmetered bandwidth
  • Number of Email Accounts: 500
  • Number of Databases: no limit
  • Database Size (in GB Per Each Database): 300MB
  • Number of Files: unlimited files can be created within storage limit
  • Other: Visitors - 50k
  • Other: FTP Accounts - 50
  • Other: Business email with 500 mailboxes
  • Other: Cron duration - not supported

Web.com – Premium (1 Year)
Pricing at a Glance
Sign up cost: USD 83.4 Renewal cost: USD 203.88 Commitment: 1 Year
Package Summary
# of Websites: 10 Disk space: 40 GB
Calculated Monthly Rate
Based on sign up: USD 6.95 Based on renewal: USD 16.99 Renewal increase: 144%

Limitations:

  • Memory (RAM): 40GB Web storage
  • Sub Domains: 10
  • Bandwidth (in GB): Unmetered bandwidth
  • Number of Email Accounts: 500
  • Number of Databases: no limit
  • Database Size (in GB Per Each Database): 300MB
  • Number of Files: unlimited files can be created within storage limit
  • Other: Visitors - 200k
  • Other: FTP Accounts - Unlimited
  • Other: Business email with 500 mailboxes
  • Other: Cron duration - not supported

Web.com – Premium (3 Years)
Pricing at a Glance
Sign up cost: USD 214.2 Renewal cost: USD 611.64 Commitment: 3 Years
Package Summary
# of Websites: 10 Disk space: 40 GB
Calculated Monthly Rate
Based on sign up: USD 5.95 Based on renewal: USD 16.99 Renewal increase: 186%

Limitations:

  • Memory (RAM): 40GB Web storage
  • Sub Domains: 10
  • Bandwidth (in GB): Unmetered bandwidth
  • Number of Email Accounts: 500
  • Number of Databases: no limit
  • Database Size (in GB Per Each Database): 300MB
  • Number of Files: unlimited files can be created within storage limit
  • Other: Visitors - 200k
  • Other: FTP Accounts - Unlimited
  • Other: Business email with 500 mailboxes
  • Other: Cron duration - not supported

Web.com – Premium (Monthly)
Pricing at a Glance
Sign up cost: USD 10.95 Renewal cost: USD 19.99 Commitment: Monthly
Package Summary
# of Websites: 10 Disk space: 40 GB
Calculated Monthly Rate
Based on sign up: USD 10.95 Based on renewal: USD 19.99 Renewal increase: 83%

Limitations:

  • Memory (RAM): 40GB Web storage
  • Sub Domains: 10
  • Bandwidth (in GB): Unmetered bandwidth
  • Number of Email Accounts: 500
  • Number of Databases: no limit
  • Database Size (in GB Per Each Database): 300MB
  • Number of Files: unlimited files can be created within storage limit
  • Other: Visitors - 200k
  • Other: FTP Accounts - Unlimited
  • Other: Business email with 500 mailboxes
  • Other: Cron duration - not supported