Webcentral

Company Background

Based in

 Australia

Website

 webcentral.au

# of Staff

 100+ Staff

Trustpilot score

 4.8

Data Centers

 Sydney, Australia
Common Feedback about Webcentral
  • Inconsistent Customer Service Experience While some customers have reported quick resolution of their issues, others have experienced prolonged challenges with service cancellations and billing, indicating mixed customer service quality.
  • Complications with Domain and DNS Services Reviewers highlight that despite the service being unreliable in some aspects, additional charges are levied for basic functionalities like domain locking and DNS zone usage.
  • Persistent Billing Issues Despite Cancellation Attempts Several customers expressed ongoing frustration with being charged for inactive services after attempts to cancel, emphasizing the need for vigilant monitoring of billing statements.
  • Good Technical Support for Specific Issues In contrast to billing concerns, some users commend the technical support team for quickly resolving email and mailbox issues, reflecting competence in addressing technical queries.
  • Longstanding Users Feeling Disheartened by Service Decline Long-term customers note a decline in service quality since changes in company structure, expressing disappointment over prolonged service dissatisfaction despite years of loyalty.
Shared Hosting Packages
Webcentral – Beginner Hosting (1 Year)
Pricing at a Glance
Sign up cost: USD 48.42 Renewal cost: USD 96.83 Commitment: 1 Year
Package Summary
# of Websites: 1 Disk space: 10 GB
Calculated Monthly Rate
Based on sign up: USD 4.04 Based on renewal: USD 8.07 Renewal increase: 100%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 5
  • Number of Databases: 5
  • Other: Emails per Hour - 100
  • Other: Email Account Limit - 2GB

Webcentral – Beginner Hosting (2 Years)
Pricing at a Glance
Sign up cost: USD 174.30 Renewal cost: USD 193.67 Commitment: 2 Years
Package Summary
# of Websites: 1 Disk space: 10 GB
Calculated Monthly Rate
Based on sign up: USD 7.26 Based on renewal: USD 8.07 Renewal increase: 11%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 5
  • Number of Databases: 5
  • Other: Emails per Hour - 100
  • Other: Email Account Limit - 2GB

Webcentral – Beginner Hosting (3 Years)
Pricing at a Glance
Sign up cost: USD 203.35 Renewal cost: USD 290.50 Commitment: 3 Years
Package Summary
# of Websites: 1 Disk space: 10 GB
Calculated Monthly Rate
Based on sign up: USD 5.65 Based on renewal: USD 8.07 Renewal increase: 43%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 5
  • Number of Databases: 5
  • Other: Emails per Hour - 100
  • Other: Email Account Limit - 2GB

Webcentral – Beginner Hosting (Monthly)
Pricing at a Glance
Sign up cost: USD 9.35 Renewal cost: USD 9.35 Commitment: Monthly
Package Summary
# of Websites: 1 Disk space: 10 GB
Calculated Monthly Rate
Based on sign up: USD 9.35 Based on renewal: USD 9.35 Renewal increase: 0%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 5
  • Number of Databases: 5
  • Other: Emails per Hour - 100
  • Other: Email Account Limit - 2GB

Webcentral – Business Hosting (1 Year)
Pricing at a Glance
Sign up cost: USD 157.26 Renewal cost: USD 314.52 Commitment: 1 Year
Package Summary
# of Websites: 25 Disk space: 100 GB
Calculated Monthly Rate
Based on sign up: USD 13.10 Based on renewal: USD 26.21 Renewal increase: 100%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 2 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 100
  • Number of Databases: 50
  • Other: Emails per Hour - 200
  • Other: Email Account Limit - 2GB

Webcentral – Business Hosting (2 Years)
Pricing at a Glance
Sign up cost: USD 566.14 Renewal cost: USD 629.05 Commitment: 2 Years
Package Summary
# of Websites: 25 Disk space: 100 GB
Calculated Monthly Rate
Based on sign up: USD 23.59 Based on renewal: USD 26.21 Renewal increase: 11%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 2 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 100
  • Number of Databases: 50
  • Other: Emails per Hour - 200
  • Other: Email Account Limit - 2GB

Webcentral – Business Hosting (3 Years)
Pricing at a Glance
Sign up cost: USD 660.50 Renewal cost: USD 943.57 Commitment: 3 Years
Package Summary
# of Websites: 25 Disk space: 100 GB
Calculated Monthly Rate
Based on sign up: USD 18.35 Based on renewal: USD 26.21 Renewal increase: 43%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 2 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 100
  • Number of Databases: 50
  • Other: Emails per Hour - 200
  • Other: Email Account Limit - 2GB

Webcentral – Business Hosting (Monthly)
Pricing at a Glance
Sign up cost: USD 31.25 Renewal cost: USD 31.25 Commitment: Monthly
Package Summary
# of Websites: 25 Disk space: 100 GB
Calculated Monthly Rate
Based on sign up: USD 31.25 Based on renewal: USD 31.25 Renewal increase: 0%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 2 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 100
  • Number of Databases: 50
  • Other: Emails per Hour - 200
  • Other: Email Account Limit - 2GB

Webcentral – Plus Hosting (1 Year)
Pricing at a Glance
Sign up cost: USD 112.22 Renewal cost: USD 224.45 Commitment: 1 Year
Package Summary
# of Websites: 10 Disk space: 50 GB
Calculated Monthly Rate
Based on sign up: USD 9.35 Based on renewal: USD 18.70 Renewal increase: 100%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 50
  • Number of Databases: 25
  • Other: Emails per Hour - 100
  • Other: Email Account Limit - 2GB

Webcentral – Plus Hosting (2 Years)
Pricing at a Glance
Sign up cost: USD 404.00 Renewal cost: USD 448.89 Commitment: 2 Years
Package Summary
# of Websites: 10 Disk space: 50 GB
Calculated Monthly Rate
Based on sign up: USD 16.83 Based on renewal: USD 18.70 Renewal increase: 11%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 50
  • Number of Databases: 25
  • Other: Emails per Hour - 100
  • Other: Email Account Limit - 2GB

Webcentral – Plus Hosting (3 Years)
Pricing at a Glance
Sign up cost: USD 471.34 Renewal cost: USD 673.34 Commitment: 3 Years
Package Summary
# of Websites: 10 Disk space: 50 GB
Calculated Monthly Rate
Based on sign up: USD 13.09 Based on renewal: USD 18.70 Renewal increase: 43%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 50
  • Number of Databases: 25
  • Other: Emails per Hour - 100
  • Other: Email Account Limit - 2GB

Webcentral – Plus Hosting (Monthly)
Pricing at a Glance
Sign up cost: USD 22.49 Renewal cost: USD 22.49 Commitment: Monthly
Package Summary
# of Websites: 10 Disk space: 50 GB
Calculated Monthly Rate
Based on sign up: USD 22.49 Based on renewal: USD 22.49 Renewal increase: 0%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 2GB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 50
  • Number of Databases: 25
  • Other: Emails per Hour - 100
  • Other: Email Account Limit - 2GB

Webcentral – Starter Hosting (1 Year)
Pricing at a Glance
Sign up cost: USD 48.40 Renewal cost: USD 151.26 Commitment: 1 Year
Package Summary
# of Websites: 1 Disk space: 30 GB
Calculated Monthly Rate
Based on sign up: USD 4.03 Based on renewal: USD 12.60 Renewal increase: 212%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 20
  • Number of Databases: 10
  • Other: Emails per Hour - 100
  • Other: Email Account Limit - 2GB

Webcentral – Starter Hosting (2 Years)
Pricing at a Glance
Sign up cost: USD 272.26 Renewal cost: USD 302.51 Commitment: 2 Years
Package Summary
# of Websites: 1 Disk space: 30 GB
Calculated Monthly Rate
Based on sign up: USD 11.34 Based on renewal: USD 12.60 Renewal increase: 11%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 20
  • Number of Databases: 10
  • Other: Emails per Hour - 100
  • Other: Email Account Limit - 2GB

Webcentral – Starter Hosting (3 Years)
Pricing at a Glance
Sign up cost: USD 317.64 Renewal cost: USD 453.77 Commitment: 3 Years
Package Summary
# of Websites: 1 Disk space: 30 GB
Calculated Monthly Rate
Based on sign up: USD 8.82 Based on renewal: USD 12.60 Renewal increase: 43%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 20
  • Number of Databases: 10
  • Other: Emails per Hour - 100
  • Other: Email Account Limit - 2GB

Webcentral – Starter Hosting (Monthly)
Pricing at a Glance
Sign up cost: USD 13.73 Renewal cost: USD 48.40 Commitment: Monthly
Package Summary
# of Websites: 1 Disk space: 30 GB
Calculated Monthly Rate
Based on sign up: USD 13.73 Based on renewal: USD 48.40 Renewal increase: 253%
Converted to USD from AUD

Limitations:

  • Memory (RAM): 1GB
  • CPU Cores: 1 Core
  • Sub Domains: Unlimited
  • Number of Email Accounts: 20
  • Number of Databases: 10
  • Other: Emails per Hour - 100
  • Other: Email Account Limit - 2GB